3 Simple Steps To Unblock Your USAA Card On The App

3 Simple Steps To Unblock Your USAA Card On The App

Struggling with how to unblock your USAA card? Thankfully, it's a relatively simple process and can be done in just a few steps. With this guide, we'll show you exactly how to unblock your USAA card so you can get back to using it as quickly as possible.

1. Log into Your USAA App Account

The first step to unblocking your USAA card on the mobile app is to log into your USAA account. To do this, open the USAA app, enter your username and password, and then select “Login” to access your USAA account. Once you have successfully logged in, you can move on to the next step!

2. Go to the USAA Card Services Page

After logging into your USAA account, select the “Card Services” tab in the upper right-hand corner to open up a drop down of card services. Then, select “Unblock Card” and follow the prompts to unblock your USAA card. Please note that this will require you to enter your credit card information as an additional security measure.

3. Select "Unblock Card"

Once you have selected the “Card Services” tab, select “Unblock Card” from the drop down list. This will open a prompt where you must enter your credit card information in order to unblock it. Once you have entered all required information and submitted your request, USAA will send a confirmation that your card has been successfully unblocked within 24 hours.

3 Simple Steps To Unblock Your USAA Card On The App

01. Reset Your USAA Card PIN Number with a New One

After you have successfully unblock your USAA card, you can soon reset your PIN number with a new one. To do this, go back to the “Card Services” tab and select “Reset Card Pin.” Enter the relevant information such as the debit or credit card numbers and click submit. USAA will send an email containing a one-time code that must be entered for verification of identity. Then you will be able to set up and confirm your new PIN.

02. Verify Your Details and Submit Unblock Request

Once you have all your information ready, select “Unblock USAA Card” and enter the details of your debit or credit card. Your full name, card type, and card number must match what is on the USAA's records. Submit the unblock request when all necessary information is entered correctly. A message should appear confirming that the request has been sent to USAA for unblocking. Now it just needs to be approved in order for you to continue with your purchase or online transaction.

How to activate your USAA card by phone

Another option for activating your card:
  1. Call 210-531-8722
  2. Say you want to activate your card
  3. Provide your card’s account number or your USAA membership number
  4. You may also need to provide your SSN and date of birth


Overall, unblocking your card on the USAA app is a simple process that can be completed in just a few steps. If you have any issues or questions during this process, don't hesitate to reach out to USAA customer service for assistance. You can do this by calling the USAA customer service number or by messaging them through the app.

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